Jackfield Ceramics


Please view our FAQs below and click the title to view/hide:


What are your Opening Hours? +/-

Our offices are open Monday-Friday 8.30am-5.00pm.

Our Seconds Shop located in the factory is open by appointment only.

Where can I buy Jackfield Ceramic gitfware and collectables? +/-

We have our own dedicated site for your Giftware needs. Simply visit www.jackfieldceramics.co.uk
 or click the link at the top right of our website pages.

Advice for cleaning tiles? +/-

Tiled surfaces should be washed down using either clean water or a nonabrasive, neutral (i.e. not acidic or alkaline) detergent. Dry off and polish with a clean dry cloth.

Are the tiles waterproof? +/-

If tiles are to be used outside or in a very wet location such as a shower it is recommended that they be treated with a silicone sealant at the time of manufacture, failure to do so may result in discoloration. This service should be specified at time of ordering. We cannot guarantee against frost damages.

What is Crazing? +/-

Crazing looks like a network of fine cracks on the surface of a glazed tile, although a craze is different from a crack in that it cannot be felt on the surface and it can continue to support a load. Our glazed tiles may craze with time; therefore in this respect no guarantees can be given

What are your wall tiles suitable for? +/-

All wall tiles are designed for decorative wall and fireplace use (not including heavily used hearths). We cannot guarantee their suitability for any other applications.

How can I find out more about Craven Dunnill Jackfield? +/-

If you have any questions or need help planning a visit to Craven Dunnill Jackfield you can contact us via our Contact us page. Alternatively watch our short introductory video to get an insight into what Craven dunnill Jackfield has to offer.